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Podcast
The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Understanding Company Culture with Eric Stone
On this episode of the Customers First Podcast, Tacey welcomes back Eric Stone, the founder of ClearPath Ventures and author of “Jumpstart Your Workplace Culture. ...
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The Importance of Customer Feedback with Jaime Valle
On this episode of the Customers First Podcast, Tacey engages with Jaime Valle, an accomplished customer experience consultant with a robust finance and computer engineering ...
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Customer-Centric: From Promise to Performance with Laura Richard
This episode of the Customers First Podcast features an insightful conversation with Laura Richard, a principal at Level 5 Consulting. Her significant contributions to customer-centricity ...
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The Road Trip Your Customer Journey Creates with Shaun Whynacht
On this episode of the Customers First Podcast, Tacey explores customer journeys with Shaun Whynacht, founder of Blue Cow Marketing. With over 12 years of ...
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Positive Employee Experiences Create Positive Customer Experiences with Samantha Irwin
On this episode of the Customer’s First Podcast, we dive deep into the world of customer experience with the returning guest, Samantha Irwin, a renowned ...
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Putting Human Back in Human Resources with Karen Evers
On this episode of the Customers First Podcast, we’re joined by Karen Evers, the founder of HumanSmarts, a transformative human resources consultancy focused on revitalizing ...
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Leading Honestly with Clint Rusch
On this episode of the Customer’s First Podcast, host Tacey Atkinson welcomes Clint Rush, a multifaceted leader with an impressive background, including an award-winning executive, ...
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You Can’t Afford NOT to Focus on Customer Experience
On this solo episode of the Customer’s First Podcast, I delve into a troubling sentiment that has emerged frequently in conversations with C-suite executives: the ...
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Vault Episode: The Power of Good Communication with Angie Robinson
In Today’s Episode from the Vault: Join Tacey and her special guest, Certified Life Coach & Talent Development Expert and Customers First Regular, Angie Robinson. ...
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