Meaningful Connections Matter with Danny Snow
April 15, 2025
On this episode of the Customers First Podcast, I speak with Danny Snow, a renowned customer service expert deeply rooted in the Disney tradition of ...
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Building a Learning Culture with Damon Lembi
April 8, 2025
On this episode of the Customers First Podcast, we welcome Damon Lembi, a seasoned leader in the learning and development space, as we delve into ...
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Image is More Than What You See with Katherine Lazaruk
April 1, 2025
On this episode of the Customers First Podcast, I engage in a transformative conversation with Katherine Lazaruk, an internationally certified image consultant and leadership coach. ...
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The Magic of Customer-Centric Cultures with Diane Yarborough
March 25, 2025
On this episode of the Customers First Podcast, I speak with Diane Yarborough, the driving force behind Castaway & Company. We delve into the transformative ...
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Inclusion Builds Cultures of Innovation with Dephia Howze
March 18, 2025
On this episode of the Customers First Podcast, I had the privilege of engaging with Delphia Howes, an esteemed leader in human resources, diversity, and ...
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Intentional Choices in Leadership with Sylvie Di Giusto
March 11, 2025
On this episode, I speak with Sylvie DiGiusto, the world’s first 3D immersive keynote speaker, whose innovative presentation approach reshapes how we engage with audiences. ...
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Leadership Accountability with James Robbins
March 4, 2025
On this episode of the Customers First Podcast, I had the privilege of speaking with the inspiring James Robbins, a transformative leader and motivational speaker. ...
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You Can’t Lead From the Weeds with Liz Weber
February 25, 2025
On this episode of the Customer’s First Podcast, I am joined by Liz Weber, a distinguished business advisor, author, and organizational culture expert, to delve ...
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The Power of Brand Storytelling with Tim Kalinowski
February 18, 2025
On this episode of the Customers First Podcast, I discuss the transformative power of customer experience and brand storytelling with Timothy Kalinowski, president of Lore. ...
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