Everyone’s Primary Job IS Customer Service. With Special Guest Keith Lee
Today’s Topic: Everyone’s Primary Job IS Customer Service. Timestamp: 00:50: Keith’s Story Timestamp: 05:02: Why do most companies Struggle with Customer Service? Timestamp: 21:09: Customer ...
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Creating Super Fans with Special Guest Brittany Hodak
Today’s Topic: Creating Super Fans. Timestamp: 01:05: Brittany’s Story Timestamp: 07:18: Why We Need Super Fans Timestamp: 15:08: Experience Economy Timestamp: 21:09: Brittany’s Speed Round ...
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Teaching Google Who We Are What We Do with Special Guest Jason Barnard, “The Brand SERP Guy”
Today’s Topic: Teaching Google Who We Are & What We Do. Timestamp: 01:46: What is Search Optimization and how to best use it. Timestamp: ...
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Captivating and Transforming Others with Special Guest Peter George
Today’s Topic: Captivating & Transforming Others. Timestamp: 01:01: Peter’s Journey Timestamp: 5:33: Top 5 Secrets for Captivating Your Audience Timestamp: 17:47: Practice like the Pros ...
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Importance of Change & Evolution in Your Business with Special Guest Crystal Steers, Founder of The Chasing Happiness Empire
Today’s Topic: Importance of Change & Evolution in Your Business. Timestamp: 02:16: Crystal’s Journey Timestamp: 12:19: How the World Around us Changes or Should Change ...
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Product Placement and It’s Effect on the Customer Experience. Special Guest Dominic Artzrouni
Today’s Topic: Product Placement and It’s Effect on the Customer Experience. Timestamp: 01:05: Dominic’s Story Timestamp: 04:55: How Product Placement Works Timestamp: 11:01: Brand ...
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Transforming Business Through the Power of People, with Special Guest Samantha Irwin
Today’s Topic: Transforming Business Through the Power of People Timestamp: 3:27: Building a Passionate Team Timestamp: 13:32: Setting the Stage Timestamp: 25:03: Serving vs Selling ...
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STEM Education and the Leaders of Tomorrow with Special Guest Dave Tarnoff
Today’s Topic: STEM Education and the Leaders of Tomorrow Timestamp: 13:50: AI & Customer Experience Timestamp: 19:54: Getting young people interested in STEM Timestamp: 26:25: ...
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Nimble Leadership = Strong Cultures with Special Guest Marty Strong
Today’s Topic: Nimble Leadership + Strong Cultures Timestamp: 07:28: Navy SEAL Leadership Mindset Timestamp: 13:06: Leading through chaos, crisis & change. Timestamp: 23:17: Marty’s Speed ...
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