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Podcast
The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
The Magic of Customer-Centric Cultures with Diane Yarborough
On this episode of the Customers First Podcast, I speak with Diane Yarborough, the driving force behind Castaway & Company. We delve into the transformative ...
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Inclusion Builds Cultures of Innovation with Dephia Howze
On this episode of the Customers First Podcast, I had the privilege of engaging with Delphia Howes, an esteemed leader in human resources, diversity, and ...
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Intentional Choices in Leadership with Sylvie Di Giusto
On this episode, I speak with Sylvie DiGiusto, the world’s first 3D immersive keynote speaker, whose innovative presentation approach reshapes how we engage with audiences. ...
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Leadership Accountability with James Robbins
On this episode of the Customers First Podcast, I had the privilege of speaking with the inspiring James Robbins, a transformative leader and motivational speaker. ...
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You Can’t Lead From the Weeds with Liz Weber
On this episode of the Customer’s First Podcast, I am joined by Liz Weber, a distinguished business advisor, author, and organizational culture expert, to delve ...
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The Power of Brand Storytelling with Tim Kalinowski
On this episode of the Customers First Podcast, I discuss the transformative power of customer experience and brand storytelling with Timothy Kalinowski, president of Lore. ...
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Unreasonable Hospitality with DJ Soults
In this episode of the Customers First Podcast, I chat with DJ Soults, the first certified Unreasonable Hospitality Coach. DJ reveals how businesses can elevate ...
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Customer Experience IS the Foundation for Blue Collar Trades with Brad Huebner
On this episode of the Customers First Podcast, I have an inspiring conversation with Brad Huebner, a former Marine and dedicated business coach specializing in ...
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Customer-Centricity in the Luxury Residential Marketplace with Sam Mizrahi
On this exciting episode of the Customers First Podcast, I enjoyed chatting with Sam Mizrahi, a trailblazer in Canada’s luxury residential market and the visionary ...
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