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The Customers First Podcast, engaging in customer-centric conversations with industry experts from multiple business areas to discuss strategies to deliver Magical Customer Experiences.
Meaningful Connections Matter with Danny Snow
On this episode of the Customers First Podcast, I speak with Danny Snow, a renowned customer service expert deeply rooted in the Disney tradition of ...
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Building a Learning Culture with Damon Lembi
On this episode of the Customers First Podcast, we welcome Damon Lembi, a seasoned leader in the learning and development space, as we delve into ...
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Image is More Than What You See with Katherine Lazaruk
On this episode of the Customers First Podcast, I engage in a transformative conversation with Katherine Lazaruk, an internationally certified image consultant and leadership coach. ...
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The Magic of Customer-Centric Cultures with Diane Yarborough
On this episode of the Customers First Podcast, I speak with Diane Yarborough, the driving force behind Castaway & Company. We delve into the transformative ...
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Inclusion Builds Cultures of Innovation with Dephia Howze
On this episode of the Customers First Podcast, I had the privilege of engaging with Delphia Howes, an esteemed leader in human resources, diversity, and ...
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Intentional Choices in Leadership with Sylvie Di Giusto
On this episode, I speak with Sylvie DiGiusto, the world’s first 3D immersive keynote speaker, whose innovative presentation approach reshapes how we engage with audiences. ...
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Leadership Accountability with James Robbins
On this episode of the Customers First Podcast, I had the privilege of speaking with the inspiring James Robbins, a transformative leader and motivational speaker. ...
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You Can’t Lead From the Weeds with Liz Weber
On this episode of the Customer’s First Podcast, I am joined by Liz Weber, a distinguished business advisor, author, and organizational culture expert, to delve ...
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The Power of Brand Storytelling with Tim Kalinowski
On this episode of the Customers First Podcast, I discuss the transformative power of customer experience and brand storytelling with Timothy Kalinowski, president of Lore. ...
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